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Terms and Conditions

Terms & Conditions

This website is owned and operated by: Andrea Dalton with a registered address at:

 32 Orchardstown Avenue, Rathfarnham, Dublin 14, Ireland.

By using our website, which includes access through other digital platforms such as our app,

you confirm that you accept these Terms of Service (“terms”) as binding upon you, including

additional terms and conditions and policies referenced herein and/or available by

hyperlink, and that you agree to comply with them. If you do not agree to these terms, you

must not use our website.

Terms and Conditions of Andrea Dalton

With Andrea Dalton we can work with you in a variety of different ways:

  • Hypnosis
  • Havening Techniques
  • The KAM method
  • Neuro Linguistic Programming (NLP)
  • Life Coaching
  • Bio Energy

Each option will have its own contracts and payment plans

1. Fees and Hours

1.1 Phone and Email – Reply to contact

All queries made by phone and email to Andrea Dalton will be replied to within 48 hours

where possible. Please note social media may not be checked daily so it is advisable to email

hello@theandreadalton.com for help with enquiries.

Andrea Dalton reserves the right to not reply to any emails or enquiries that they deem to

spam, junk or of a false nature.

1.2 Punctuality – If a client is more than 15 mins late for an in-person or online appointment,

then they will be charged for this time and depending on Andrea Dalton’s schedule we may

not be able to stay later once the allotted time has expired.

1.3 Travel time – Andrea Dalton retains the right to charge for travel time and expenses. If

these fees are to be applied, then this will be discussed and confirmed prior to the contact

starting.

1.4 Payment terms and invoicing- Andrea Dalton will invoice based on whatever package /

programme you have chosen. All fees due are due to be paid prior to Andrea Dalton

engaging in work on your behalf, unless otherwise agreed with Andrea Dalton before the

start of the contract.

Andrea Dalton offers both programmes and consultations via their website and in person.

The payment for these will be made via electronic transfer and payment will be taken

before Andrea Dalton begins to work on her services.

1.5 In some specific cases, Andrea Dalton may extend credit terms but makes no guarantee

of providing credit to any customer. In the event of being offered a credit facility, and if the

Customer fails to make any payment within 31 days of it becoming due, Andrea Dalton shall

be entitled to charge interest at the rate of 8% per month on the outstanding amounts.

1.6 If the Customer fails to make any payment within 31 days of it becoming due, Andrea

Dalton shall be entitled to remove all work carried out as part of the order and suspend all

services until payment has been received in full.

2. Andrea Dalton Initial Consultation Call

Andrea Dalton will carry out an initial consultation call to discuss client goals and to see if

there is a good synergy between both parties. Please note that all information that is shared

is confidential. Please note that the first 20 minutes of this call is free, and any subsequent

time or calls are priced at €100 which will be paid upon request at the time of the call.

Any subsequent business relationship that might emerge from this consultation will be

covered by a contract, terms of engagement and payment of fee as set out in 1.5 of this

document.

Any proposal created with Andrea Dalton is valid for 10 days

3. Cancelling pre-arranged appointments

Andrea Dalton has a set schedule every week and works with a variety of clients. If your

circumstances change then Andrea Dalton requires a minimum 48-hour cancellation policy

for meetings/other. Failure to cancel your appointment before 48 hours (except in

exceptional and one-off situations) will be chargeable at the full rate. When an appointment is cancelled in a timely manner as laid out above Andrea Dalton will endeavour to schedule or reschedule within the following 10 days.

4. Cancellation Policy

Andrea Dalton can only work with a client if the relationship is open, transparent, and

reciprocal. If either party feels that the relationship between the client and Andrea Dalton

has broken down, then Andrea Dalton and/or the client retain the right to withdraw from

the agreed contract. All efforts will be used to re-establish the lines of communication

between all parties but if this fails and it is agreed to terminate the contact than 48hrs

notice from either party is the minimal amount of time required to close off all outstanding

work and invoices will be produced to cover all due monies on your account.

In relation to any corporate clients – there is a set timeframe that Andrea Dalton has

allocated for each client and all appointments and allocated time must be used within this

timeframe unless an extension has been agreed. Failure to adhere to these guidelines may

result in the end of the contract without all the time being used. Please note that Andrea

Dalton will treat each situation on a case-by-case basis.

5. Client Obligations

To enable Andrea Dalton to perform its obligations we expect the client to:

5.1 Cooperate with Andrea Dalton and respond to any queries within a responsible period of

time.

5.2 Provide all requested information reasonably required by Andrea Dalton.

6. Andrea Dalton Obligations

6.1 Andrea Dalton takes pride in the services that they offer, and they shall perform the

services with reasonable skill and care and to a reasonable standard in accordance with

recognised standards and codes of practice.

6.2 Andrea Dalton undertakes to keep confidential all information supplied by you and will

not make such information available to any third party without obtaining prior permission.

7. Non-Competition

The education materials supplied by Andrea Dalton (including all website content and

content supplied at workshops and seminars) are of a confidential nature. From time to

time, Andrea Dalton may use examples of work they have created or businesses that they

have worked with to illustrate educational points.

8. Disclaimer

The Client understands that the role of Andrea Dalton is not to provide health care, medical

or nutrition therapy services; or to diagnose, treat or cure any disease, condition or other

physical or mental ailment of the human body. The Client understands that Andrea Dalton is

not acting in the capacity of a doctor, psychologist or other licensed or registered

professional, and that any advice given by Andrea Dalton is not meant to take the place of

advice by these professionals. If the Client is under the care of a healthcare professional or

currently uses prescription medications, the Client should discuss any changes they decide

to implement with their own doctor and should not discontinue any prescription

medications without first consulting his or her doctor.

The Client has chosen to work with Andrea Dalton and understands that the information

received should not be seen as medical or nursing advice and is not meant to take the place

of seeing licensed health professionals.

The Client expressly assumes the risks of the Program, including the risks of Hypnotherapy,

Havening Techniques, The KAM Method, NLP, Energy Work and the risks inherent in making lifestyle changes.

The Client releases Andrea Dalton from any and all liability, damages, causes of action,

allegations, suits, sums of money, claims and demands whatsoever, in law or equity, which

the Client ever had, now has or will have in the future against Andrea Dalton, arising from

the Client’s past or future participation in, or otherwise with respect to, the Program, unless

arising from the gross negligence of Andrea Dalton.

9. Confidentiality

Andrea Dalton will keep the Client’s information private and retained as per the conditions

laid out in the Privacy Policy section 9. Andrea Dalton will not share the Client’s information

to any third party apart from those outlined in the Privacy Policy section 5.

10. Membership programme

Andrea Dalton offers access to lifetime membership in relation to some of her programmes.

This is only connected to the lifetime of that programme in its current form. If Andrea

Dalton fundamentally changes the outline, goals, and resources of the programme and/or

requires closing or rebranding the programme she will inform all members who have

lifetime access. This allows time for members to access all current resources they require

before they are deleted. Andrea Dalton will give 30 days’ notice of any planned changes

which may affect the lifetime access.

Terms and Conditions of Service of business

Indemnification, Liability, And Limitation

The express terms and conditions of these terms shall apply in place of all warranties,

conditions, terms, representations, statements, undertakings and obligations whether

expressed or implied by statute, common law, custom, usage or otherwise, all of which are

excluded to the fullest extent permitted by law. Insofar as it is lawful to do so, we do not

accept liability of any description including liability for negligence or any damages

whatsoever arising out of or in connection with the viewing, use or performance of this

website or its services. In the event that you reproduce, display, transmit, distribute or

otherwise exploit the structure, information, material, or any portion thereof, in any

manner not authorised by us, or if you otherwise infringe any intellectual property rights

relating to the structure, information, photographs, prints or this website, you

unconditionally and irrevocably agree to indemnify us and keep us indemnified from and

against any and all losses, expenses, costs or damages, including reasonable lawyers’ fees,

incurred by you or others as a result of unauthorised use of the above and/or your breach of

these terms. You unconditionally and irrevocably agree to indemnify us and keep us

indemnified from and against all and any losses, costs, claims, liabilities, damages, demands

and expenses suffered or incurred by us and arising from any claim brought by any third

party against us howsoever arising from or in connection with: these terms; the supply of

the services pursuant to the terms; your use of the services; or your fraud or negligence.

For the avoidance of doubt, we will under no circumstances whatsoever be liable to you,

whether in contract, tort (including negligence), breach of statutory duty, or otherwise,

arising under or in connection with these terms for any loss of profits, goodwill, sales,

business, or revenue; loss or corruption of data, information or software; loss of business

opportunity or anticipated savings; or any indirect or consequential loss. Without prejudice

to other clauses in these terms, our total liability arising under or in connection with these

terms, whether arising in contract, tort (including negligence) or restitution, or for breach of

statutory duty or misrepresentation, or otherwise, shall in all circumstances be limited to

the purchase price paid for the relevant services that is/are the subject of a claim.

Errors, Inaccuracies And Omissions

Occasionally there may be information on our website that contains typographical errors,

inaccuracies or omissions that may relate to product descriptions, pricing, promotions,

offers, product shipping charges, transit times and availability. We reserve the right to

correct any errors, inaccuracies or omissions, and to change or update information or cancel

orders if any information on the website or on any related website is inaccurate at any time

without prior notice (including after you have submitted your order). We undertake no

obligation to update, amend or clarify information on the website or on any related website,

including without limitation, pricing information, except as required by law. No specified

update or refresh date applied on the website or on any related website, should be taken to

indicate that all information on the website or on any related website has been modified or

updated.

Sales Of Services

If you are not a consumer, you confirm that you have authority to bind any organisation on

whose behalf you use our site to purchase services. We reserve the right, but are not

obligated, to limit the sales of our services to any person, geographic region, or jurisdiction.

We may exercise this right on a case-by-case basis. We reserve the right to limit the

quantities of any services that we offer. We reserve the right to discontinue any service at

any time. In accordance with other clauses included in these terms, we make no express or

implied warranty, representation or undertaking and assume no responsibility concerning

the quality, nature, or fitness for purpose of the services. We do not warrant that the

quality of any services, information, or other material purchased or obtained by you will

meet your expectations, or that any errors in the services will be corrected, unless as

required by law. All warranties, conditions and other terms implied by statute or common

law are, to the fullest extent permitted by law, excluded from these terms. All descriptions

of services and pricing are subject to change at any time without notice, at our sole

discretion. Prices for our services are subject to change without notice. We reserve the

right at any time to modify or discontinue our services on our website (or any part or

content thereof) without notice at any time. We shall not be liable to you or to any third-

party for any modification, price change, suspension, or discontinuance of such.

Refunds

We conform to Irish and EU law and regulations for the purposes of whether or not to

accept returns. We deal with cases as they happen on an individual basis.

Social Media Platforms

Communication, engagement, and actions taken through external social media platforms

that we participate on are custom to the terms as well as the data protection and privacy

policies and notices held with each social media platform respectively. You are advised to

use social media platforms wisely and communicate / engage upon them with due care and

caution regarding your own privacy and personal details. We will never ask for personal or

sensitive information through social media platforms and encourage you when wishing to

discuss sensitive details to contact us through primary communication channels such as by

telephone or email.

Data Protection, Privacy And Security

Your rights to data protection and privacy, including security over data, are very important

to us. We treat personal data obtained using this website as private and are committed to

providing you with secure access to our online service. This website processes information

from you as per our Privacy Statement. When you, amongst other actions, visit our website,

enquire about services or send emails to us you understand that subsequent data

processing will be done as detailed in our Privacy Statement.

Governing Law And Disputes

This website is hosted, controlled, and operated from the Republic of Ireland and therefore

governed by Irish law, subject to the terms of Public International Law. In the event of any

dispute of any nature whatsoever arising between the parties on any matter provided for in,

or arising out of this agreement, the Irish law will apply, and the appropriate courts of the

Republic of Ireland will have jurisdiction.

Variation Of These Terms & Conditions

We reserve the right to make changes to this website, these terms, and the other

information contained in this website at any time and without notice. Please refer to these

terms when you visit the website as they may change from time to time.

Severability

In the event that any provision of these terms is determined to be unlawful, void or

unenforceable, such provision shall nonetheless be enforceable to the fullest extent

permitted by applicable law, and the unenforceable portion shall be deemed to be severed

from these terms, such determination shall not affect the validity and enforceability of any

other remaining provisions.

Waiver

The failure of us to exercise or enforce any right or provision of these terms shall not

constitute a waiver of such right or provision.

Entire Agreement

These terms and any policies or operating rules posted by us on this website or in respect to

our website constitutes the entire agreement and understanding between you and us and

govern your use of the website, superseding any prior or contemporaneous agreements,

communications and proposals, whether oral or written, between you and us (including, but

not limited to, any prior versions of these terms). Any ambiguities in the interpretation of

these terms shall not be construed against the drafting party.

CONTACT INFORMATION

You may contact us by email at the following address: hello@theandreadalton.com

Contact information published on this website is published for the purpose of users or

prospective users contacting us about services offered to them. This information should not

be considered as made manifestly public for the purposes of general marketing contact.